Facilities
Metropole Hotel Murree - Amenities
Hotel Metropole Murree ensures a comfortable stay with a variety of amenities. Guests can take part in movie nights, walking tours, hiking, and live music. The hotel features a business center, meeting facilities, and express check-in/check-out services. Commitment to cleanliness is demonstrated through daily housekeeping, laundry services, and rigorous disinfection protocols.
Common areas include an outdoor fireplace, garden, terrace, and picnic area. Dining options encompass 2 on-site restaurants, room service, and BBQ facilities, with attention to food safety and physical distancing. Front desk services provide concierge assistance, currency exchange, and 24-hour support. The hotel offers free parking, non-smoking rooms, air conditioning, and family-friendly accommodations. Transportation includes airport shuttles, and safety measures feature CCTV, fire extinguishers, first aid kits, and hand sanitizer.
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Activities
- Happy hour
- Hiking
- Walking tours
- Movie nights
- Live music/performance
Business Facilities
- Business centre
- Meeting/banquet facilities
Cleaning Services
- Laundry
- Daily housekeeping
- Ironing service
- Trouser press
- Dry cleaning
Cleanliness & disinfection
- Use of cleaning chemicals that are effective against Coronavirus
- Property is cleaned by professional cleaning companies
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
Common Areas
- Garden
- Outdoor fireplace
- Terrace
- Picnic area
- Outdoor furniture
Food & Drink
- Special diet menus (on request)
- Room service
- Restaurant
- BBQ facilities
Food & drink safety
- All plates, cutlery, glasses and other tableware have been sanitized
- Physical distancing in dining areas
- Delivered food is securely covered
- Food can be delivered to guest accommodation
Front Desk Services
- Currency exchange
- Concierge service
- Express check-in/check-out
- 24-hour front desk
- Private check-in/check-out
General
- Parking on site
- Free parking
- Parking
Miscellaneous
- Air conditioning
- Heating
- Non-smoking rooms
- Family rooms
Physical distancing
- Screens or physical barriers placed between staff and guests in appropriate areas
- Cashless payment available
- Physical distancing rules followed
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- 24-hour security
Safety features
- Thermometers for guests provided by property
- Hand sanitizer in guest accommodation and key areas
- Face masks for guests available
- Process in place to check health of guests
- First aid kit available
- Access to health care professionals
- Staff follow all safety protocols as directed by local authorities
Transportation
- Airport pick up
- Airport shuttle
- Airport shuttle (additional charge)
- Airport drop off